Patient Experience Coordinator

Ivy Health; Keego Harbor (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Pet insurance

Paid parental leave

Short- and long-term disability

Employee Assistance Program (EAP) + 할인

401(k) with company match

Up to 20 PTO days, 6 holidays, 2 CEU -

Job summary

Ivy Health in Keego Harbor, MI seeks a Patient Coordinator to serve as the first point of contact and ensure a welcoming, organized clinic experience. You will support front office tasks like registration and scheduling while keeping patient records accurate and coordinating with clinicians.

Join a team dedicated to compassionate care across PT, OT, SLP, and ABA services, with a strong culture of growth, inclusion, and world-class patient outcomes. Full-time, 40 hours/week, $19-20/hr.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Handle patient registration and scheduling to ensure a smooth clinic flow.
• Maintain accurate patient records and coordinate with the clinical team.
• Deliver excellent customer service to patients and families.

Skills

Customer service

Time management

Multi-tasking

Adaptability

Attention to detail

Education

2+ years administrative experience in healthcare

Tools

Excel

Word

Outlook

Job description

Ivy Health in Keego Harbor, MI seeks a Patient Coordinator to serve as the first point of contact and ensure a welcoming, organized clinic experience. You will support front office tasks like registration and scheduling while keeping patient records accurate and coordinating with clinicians.

Join a team dedicated to compassionate care across PT, OT, SLP, and ABA services, with a strong culture of growth, inclusion, and world-class patient outcomes. Full-time, 40 hours/week, $19-20/hr.