Patient Experience Coordinator — Growth & Benefits (VA)

Ivy Rehab Network; Lorton (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Best Employer

Mentorship and career guidance

Professional development

Benefits within first month

PTO & holidays

Bonus incentives

Partnerships with leading health orgs

Job summary

Ivy Rehab Network in Lorton, VA is seeking a Patient Coordinator to join our full-time team. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, and collect payments, supporting clinicians and delivering exceptional patient experiences.

With 2+ years in healthcare administration and strong MS Office skills, you’ll thrive in a fast-paced environment, multi-tasking to keep the clinic running smoothly while contributing to a culture of

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow; dedication to quality patient care.

Responsibilities

• Greet and check-in patients and scheduling appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorization and collect payments.
• Process new patients and help the clinic maintain optimal performance.
• Collaborate with clinicians and colleagues to deliver exceptional patient care.

Skills

Healthcare administration

Microsoft Office

Time management

Multi-tasking

Customer service

Self-motivation

Adaptability

Job description

Ivy Rehab Network in Lorton, VA is seeking a Patient Coordinator to join our full-time team. You will greet and check-in patients, schedule appointments, answer calls, verify insurance, obtain authorizations, and collect payments, supporting clinicians and delivering exceptional patient experiences.

With 2+ years in healthcare administration and strong MS Office skills, you’ll thrive in a fast-paced environment, multi-tasking to keep the clinic running smoothly while contributing to a culture of