Patient Experience & Scheduling Coordinator

Ivy Health; Glen Allen (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Paid holidays

Bonus incentives

Job summary

Ivy Rehab for Kids in Glen Allen, VA seeks a Patient Coordinator to join our team. You will greet patients, help schedule appointments, answer calls, verify insurance, and support clinicians to deliver world-class patient care.

This full-time role offers a supportive environment with opportunities for growth, a comprehensive benefits package starting in the first month, generous PTO and holidays, and the chance to contribute to a caring, patient-centered clinic network.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming calls.
• Verify insurance coverage.
• Obtain necessary authorizations.
• Collect payments & process new patients.
• Help maintain clinic performance.

Skills

Healthcare admin exp

Microsoft Office

Time management

Multitasking

Self-motivated

Adaptability

Tools

Excel

Word

Outlook

Job description

Ivy Rehab for Kids in Glen Allen, VA seeks a Patient Coordinator to join our team. You will greet patients, help schedule appointments, answer calls, verify insurance, and support clinicians to deliver world-class patient care.

This full-time role offers a supportive environment with opportunities for growth, a comprehensive benefits package starting in the first month, generous PTO and holidays, and the chance to contribute to a caring, patient-centered clinic network.