Patient Care Coordinator: Growth, Benefits & Impact

Ivy Rehab Network; Sandston (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO and holidays

Bonus incentive opportunities

Career development and mentorship

Job summary

Ivy Rehab Network is seeking a Patient Coordinator in Henrico, VA to support clinics with patient check-in, appointment scheduling, and insurance verification. You will collaborate with clinicians to ensure smooth operations and exceptional patient service.

Responsibilities include answering calls, obtaining authorizations, collecting payments, and assisting with new patient processing in a fast-paced healthcare environment. A team-oriented, growth-minded attitude is valued.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations, collect payments, and process new patients.
• Maintain clinic operations and support clinicians and staff.

Skills

Administrative experience

Time management

Multi-tasking

Customer service oriented

Adaptability

Learning mindset

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Ivy Rehab Network is seeking a Patient Coordinator in Henrico, VA to support clinics with patient check-in, appointment scheduling, and insurance verification. You will collaborate with clinicians to ensure smooth operations and exceptional patient service.

Responsibilities include answering calls, obtaining authorizations, collecting payments, and assisting with new patient processing in a fast-paced healthcare environment. A team-oriented, growth-minded attitude is valued.