Patient Coordinator — Growth, Full Benefits & Impact

Ivy Rehab; Sandston (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package from first month

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab is seeking a Patient Coordinator to join our Henrico, VA clinics. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and support daily operations to ensure top-quality patient care.

This full-time role offers opportunities for growth within Ivy Rehab Network and a collaborative team dedicated to world-class care across therapy services.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and assist patients.
• Verify insurance coverage and obtain authorizations.
• Collect payments and process new patient intake.
• Support clinic operations to maintain optimal performance.

Skills

Administrative experience

Time management

Multi-tasking

Customer service

Tools

MS Office

Job description

Ivy Rehab is seeking a Patient Coordinator to join our Henrico, VA clinics. You will greet patients, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and support daily operations to ensure top-quality patient care.

This full-time role offers opportunities for growth within Ivy Rehab Network and a collaborative team dedicated to world-class care across therapy services.