Patient Experience Coordinator - Front Office & Scheduling

Wellnow; Amherst (NH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus $500

Benefits package: PTO, health, dental,

401(k) with match

Job summary

Aspen Dental is looking for a Patient Experience Coordinator to join our front office team. You will report to the Manager and perform daily tasks to create lasting impressions and build trust with patients, including a four-week training program to ensure you succeed in the role.

You will schedule appointments, manage charts, verify insurance, and handle payments while delivering compassionate, high-quality patient service in a supportive environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Education

High school diploma or equivalent

Job description

Aspen Dental is looking for a Patient Experience Coordinator to join our front office team. You will report to the Manager and perform daily tasks to create lasting impressions and build trust with patients, including a four-week training program to ensure you succeed in the role.

You will schedule appointments, manage charts, verify insurance, and handle payments while delivering compassionate, high-quality patient service in a supportive environment.