Patient Experience Coordinator — Front Office & Scheduling

Talentify; Springfield (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision coverage

401(k) with company match

Best-in-class training program

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team and manage front office duties with a focus on delivering exceptional patient care. You will participate in a four-week training program to set you up for success in this role.

The position involves scheduling and confirming appointments, organizing charts, verifying insurance, collecting payments, and balancing deposits while supporting a collaborative, patient-first culture.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Ethical mindset

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team and manage front office duties with a focus on delivering exceptional patient care. You will participate in a four-week training program to set you up for success in this role.

The position involves scheduling and confirming appointments, organizing charts, verifying insurance, collecting payments, and balancing deposits while supporting a collaborative, patient-first culture.