Patient Experience Coordinator - Front Desk & Scheduling

Aspen Dental; McCalla (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) match

Flexible scheduling

Training program

Career development

Job summary

Aspen Dental is hiring a Patient Experience Coordinator (Patient Coordinator) to join our front office team. You will report to the Manager, participate in a four-week training, and help create lasting impressions and trust with patients.

Responsibilities include coordinating appointments, verifying insurance, handling payments, and supporting daily front office operations. Strong communication and organization are essential, with a focus on patient care and service quality.

Qualifications

• Strong communication and interpersonal skills.
• Time management and organizational abilities.
• Attention to detail and reliability.
• Must be 18 years or older.

Responsibilities

• Provide frontline patient service and support in scheduling and coordinating patient appointments.
• Organize charts and verify insurance and payment collection.
• Balance nightly deposits and process payments.
• Assist Manager with assigned duties and tasks.

Skills

Strong communication

Interpersonal skills

Time management

Detail oriented

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator (Patient Coordinator) to join our front office team. You will report to the Manager, participate in a four-week training, and help create lasting impressions and trust with patients.

Responsibilities include coordinating appointments, verifying insurance, handling payments, and supporting daily front office operations. Strong communication and organization are essential, with a focus on patient care and service quality.