Patient Experience Coordinator - Front Desk & Scheduling

Aspen Dental; Grand Rapids (MI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Benefits package

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties and deliver outstanding patient service. You will be trained through a four-week program and work with the office team to create positive patient impressions.

The role emphasizes scheduling, chart organization, insurance verification, and payment collection, with a supportive culture and defined growth opportunities across our network.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Time management and organization.
• Attention to detail.
• Must be age 18 or older.

Responsibilities

• Provide front-office support and patient service.
• Schedule and confirm appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and credit card processing.
• Maintain smooth office operations and assist the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Attention to detail

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties and deliver outstanding patient service. You will be trained through a four-week program and work with the office team to create positive patient impressions.

The role emphasizes scheduling, chart organization, insurance verification, and payment collection, with a supportive culture and defined growth opportunities across our network.