Patient Experience Coordinator - Front Office & Scheduling

Aspen Dental Jobs; Greenwood (IN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO

Health coverage

Dental coverage

Vision coverage

401(k) match

Career development

Learning programs

Team culture

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front desk team. You will greet patients, schedule appointments, verify insurance and collect payments, and help create a welcoming, efficient patient flow.

You will participate in a four-week training program to succeed in your role, report to the Manager, and contribute to a supportive culture with opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Excellent time management and organizational abilities.
• Must be 18 years or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Strong communication and interpersonal

Time management

Organized and detail oriented

Ethical mindset

Age 18+ (legal)

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front desk team. You will greet patients, schedule appointments, verify insurance and collect payments, and help create a welcoming, efficient patient flow.

You will participate in a four-week training program to succeed in your role, report to the Manager, and contribute to a supportive culture with opportunities for growth.