Patient Experience Coordinator | Front Desk & Scheduling

Aspen Dental; Portsmouth (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Continuous learning via TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to support front office operations and deliver exceptional patient service. You will report to the Practice Manager and participate in a four-week training program to succeed in your role.

Responsibilities include scheduling and confirming appointments, organizing charts, verifying insurance and payments, and balancing deposits, while contributing to a friendly, collaborative culture across Aspen Dental practices.

Qualifications

• Strong communication and interpersonal skills are essential.
• Good time management and organizational abilities are required.
• Detail-oriented mindset with a focus on accuracy and patient care.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Strong communication

Interpersonal skills

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to support front office operations and deliver exceptional patient service. You will report to the Practice Manager and participate in a four-week training program to succeed in your role.

Responsibilities include scheduling and confirming appointments, organizing charts, verifying insurance and payments, and balancing deposits, while contributing to a friendly, collaborative culture across Aspen Dental practices.