Patient Experience Coordinator | Front Office & Scheduling

aspendental; City of Dunkirk (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in a full-time role. You will schedule appointments, verify insurance, and manage payments while delivering compassionate patient service as part of a four-week training program.

You will report to the Manager and support charts, deposits, and daily administrative tasks to create trust and loyalty with patients across our practices.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Report to the Manager and perform daily front office tasks to build trust with patients.
• Participate in a four-week training program to succeed in the role.

Education

High school diploma or equivalent

Tools

Communication skills

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team in a full-time role. You will schedule appointments, verify insurance, and manage payments while delivering compassionate patient service as part of a four-week training program.

You will report to the Manager and support charts, deposits, and daily administrative tasks to create trust and loyalty with patients across our practices.