Patient Experience Coordinator: Front Desk & Scheduling

Aspen Dental; O’Fallon (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Training program

Collaborative culture and learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team and deliver exceptional patient service. You will report to the Manager and participate in a four-week training program to succeed in your role, helping to create lasting impressions and build trust with patients.

You will schedule and verify appointments, organize charts, verify insurance, collect payments, and balance deposits while maintaining company policies and dental board standards in a supportive,

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organization

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team and deliver exceptional patient service. You will report to the Manager and participate in a four-week training program to succeed in your role, helping to create lasting impressions and build trust with patients.

You will schedule and verify appointments, organize charts, verify insurance, collect payments, and balance deposits while maintaining company policies and dental board standards in a supportive,