Patient Experience Coordinator - Front Desk & Scheduling

WellNow Urgent Care; Pensacola (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO

Health/dental/vision

401(k) with match

Career development

Training program

Job summary

Aspen Dental is seeking a Patient Coordinator (Patient Experience Coordinator) to join our team and help deliver exceptional front‑office service. You will report to the Manager and participate in a four‑week training program to succeed in your role.

Responsibilities include providing compassionate patient service, scheduling and confirming appointments, organizing charts, verifying insurance and processing payments, and balancing deposits.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Time management, organization and attention to detail.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized & detail oriented

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Coordinator (Patient Experience Coordinator) to join our team and help deliver exceptional front‑office service. You will report to the Manager and participate in a four‑week training program to succeed in your role.

Responsibilities include providing compassionate patient service, scheduling and confirming appointments, organizing charts, verifying insurance and processing payments, and balancing deposits.