Patient Experience Coordinator - Front Desk & Scheduling

ivyhealth; Cromwell (OK); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Short-term disability

Long-term disability

Employee Assistance Program

Discount program

Complimentary therapy services

401(k) with company match

Up to 20 PTO days

6 holidays

CEU reimbursement

Job summary

Ivy Health in Cromwell, CT is seeking a Patient Coordinator to be the first point of contact for patients and to support front office operations including registration, scheduling, and records management. You will help create a welcoming, organized clinic experience and coordinate with the clinical team to ensure seamless care.

Ideal candidates have 2+ years of healthcare administration, strong MS Office skills, and a customer-service mindset.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multi-tasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet patients and manage front desk tasks.
• Register patients and schedule appointments.
• Maintain accurate patient records and support clinic workflows.
• Provide excellent customer service to patients and families.

Skills

Administrative experience

Customer service

Time management

Tools

Microsoft Office

Job description

Ivy Health in Cromwell, CT is seeking a Patient Coordinator to be the first point of contact for patients and to support front office operations including registration, scheduling, and records management. You will help create a welcoming, organized clinic experience and coordinate with the clinical team to ensure seamless care.

Ideal candidates have 2+ years of healthcare administration, strong MS Office skills, and a customer-service mindset.