Patient Care Coordinator - Front Desk & Care Team

ivyrehab; Middletown (CT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Pet insurance

Paid parental leave

Disability insurance

Employee Assistance Program

Job summary

Ivy Health in Cromwell, CT is seeking a Patient Coordinator to be the welcoming first contact for patients. You will assist with patient registration, scheduling, and other front office tasks to keep clinic operations smooth.

The role supports the clinical team, maintains accurate patient records, and delivers exceptional customer service to patients and families in a collaborative, growth‑minded environment. This is a full-time position with 40 hours/week and a pay rate of $18–$21 per hour.

Qualifications

• 2+ years administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multitasking abilities in a fast-paced environment.
• Patient-focused and customer-service oriented.
• Willingness to learn and grow within the organization.

Responsibilities

• Greet patients and coordinate scheduling.
• Register patients and manage registrations.
• Maintain accurate patient records.
• Coordinate between patients and the clinical team.
• Provide excellent customer service to patients and families.

Skills

Healthcare admin experience

Time management

Patient service

Self-motivated

Adaptability

Learning mindset

Patient outcomes

Tools

Microsoft Office (Excel/Word/Outlook)

Job description

Ivy Health in Cromwell, CT is seeking a Patient Coordinator to be the welcoming first contact for patients. You will assist with patient registration, scheduling, and other front office tasks to keep clinic operations smooth.

The role supports the clinical team, maintains accurate patient records, and delivers exceptional customer service to patients and families in a collaborative, growth‑minded environment. This is a full-time position with 40 hours/week and a pay rate of $18–$21 per hour.