Patient Experience Coordinator

ivyrehab; Sugar Grove (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

401(k) with company match

Paid time off and holidays

Job summary

Ivy Health in Illinois seeks a Patient Coordinator to be the first point of contact for patients and to support front office tasks such as registration and scheduling. The role ensures organized, welcoming clinic experiences and accurate patient records while coordinating with the clinical team.

Ideal candidates bring 2+ years of healthcare admin experience, proficiency in MS Office, and a proactive, patient-focused approach to daily operations.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and support front office operations.
• Assist with patient registration, scheduling, and maintaining accurate records.
• Support clinic workflows and coordination between patients and the clinical team.

Skills

2+ years administrative experience

MS Office proficiency

Time management

Multitasking in a fast-paced env.

Self-motivation

Adaptability

Eagerness to learn

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Ivy Health in Illinois seeks a Patient Coordinator to be the first point of contact for patients and to support front office tasks such as registration and scheduling. The role ensures organized, welcoming clinic experiences and accurate patient records while coordinating with the clinical team.

Ideal candidates bring 2+ years of healthcare admin experience, proficiency in MS Office, and a proactive, patient-focused approach to daily operations.