Patient Experience Coordinator – Front Desk & Scheduling

ivyhealth; New Milford (NJ); On-site; USD 25,000 - 28,000; Full time

Job summary

Ivy Health in Milford, NJ is seeking a Patient Coordinator to serve as the first point of contact, delivering a welcoming clinic experience. You will support front office tasks, patient registration, scheduling, and recordkeeping to ensure smooth coordination with our clinical team.

With 2+ years in healthcare administration and proficiency in Microsoft Office, you will manage appointment logistics and provide exceptional patient service in a dynamic environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Handle front desk operations including patient registration and scheduling.
• Coordinate between patients and clinical team to ensure seamless care.
• Maintain accurate patient records and manage appointment workflows.
• Deliver excellent customer service to patients and families.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Customer service

Tools

Excel

Word

Outlook

Job description

Ivy Health in Milford, NJ is seeking a Patient Coordinator to serve as the first point of contact, delivering a welcoming clinic experience. You will support front office tasks, patient registration, scheduling, and recordkeeping to ensure smooth coordination with our clinical team.

With 2+ years in healthcare administration and proficiency in Microsoft Office, you will manage appointment logistics and provide exceptional patient service in a dynamic environment.