Patient Experience Coordinator - Front Desk Lead

Ontario Trillium Foundation; Flower Mound (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision insurance

Continuing Education stipends

Paid Time Off

Fitness Memberships

Professional Memberships

Opportunities for growth

And More

Job summary

S2S Functional Performance in Flower Mound, TX is seeking a Patient Client Care Coordinator to join a multidisciplinary team. The role focuses on managing front desk operations, scheduling across therapy, fitness, and consulting, and delivering exceptional patient experiences with professionalism and empathy.

Responsibilities include intake, eligibility checks, insurance communication, and payment authorization, while supporting a friendly, high‑performing work environment.

Qualifications

• Proficient in Microsoft Office and office procedures.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage dual scheduling of services including therapy, fitness, and consulting.
• Perform intake procedures and enter demographics into schedulers/databases.
• Complete intake forms and waivers, verify insurance eligibility.
• Communicate insurance benefits or self-pay status to patients.
• Secure payment authorizations and ensure a welcoming S2S experience.

Skills

Microsoft Office

Organization

Friendliness

Professionalism

Teamwork

Active Listening

Responsibility

Dependability

Self-Motivated

Adaptable

Empathetic

Education

College degree increases one's candidacy, pursuit of college degree

Job description

S2S Functional Performance in Flower Mound, TX is seeking a Patient Client Care Coordinator to join a multidisciplinary team. The role focuses on managing front desk operations, scheduling across therapy, fitness, and consulting, and delivering exceptional patient experiences with professionalism and empathy.

Responsibilities include intake, eligibility checks, insurance communication, and payment authorization, while supporting a friendly, high‑performing work environment.