Patient Experience Lead: Front Desk & Scheduling

Life Time Inc.; Dallas (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Life Time Inc. is seeking a Lead Wellness Coordinator to manage the front desk, greet patients, and coordinate appointments within the Dallas area. You will ensure a welcoming environment and handle check-ins, scheduling, and check-outs with a patient-centered focus.

You will collaborate with Medical Providers and clinic leaders to maintain smooth operations, accurate records, and timely communications, while supporting the clinic’s integrated care mission.

Formación

• High school diploma or equivalent is required; a higher degree is preferred.
• Experience in healthcare administration or front desk roles is highly desirable.
• Familiarity with scheduling systems and EMR is a plus.

Responsabilidades

• Front desk management and welcoming patients with a friendly, professional demeanor.
• Schedule patient appointments and coordinate with providers for smooth flow.
• Check-in and check-out processes, paperwork handling, and receipts.
• Maintain accurate patient records and communications; assist with inventories.
• Collaborate with medical staff and leadership to ensure cohesive operations.

Conocimientos

Communication

Customer service

Organization

Front desk leadership

Multi-tasking

Confidentiality

Educación

High school diploma or equivalent

Associate’s or bachelor’s degree preferred

Herramientas

EMR scheduling system

CRM systems

Phone/email/text communication tools

Descripción del empleo

Life Time Inc. is seeking a Lead Wellness Coordinator to manage the front desk, greet patients, and coordinate appointments within the Dallas area. You will ensure a welcoming environment and handle check-ins, scheduling, and check-outs with a patient-centered focus.

You will collaborate with Medical Providers and clinic leaders to maintain smooth operations, accurate records, and timely communications, while supporting the clinic’s integrated care mission.