Patient Experience Coordinator - Front Desk

Colorado In Motion; San Antonio (TX); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) matching

Structured onboarding

Job summary

Confluent Health is seeking a Full Time Front Desk Medical Receptionist to enhance patient experience at Texas Physical Therapy Specialists. This role demands a welcoming demeanor as the first point of contact for patients, ensuring smooth front desk operations.

The ideal candidate will possess strong communication and organizational skills. Responsibilities include managing patient flow, handling insurance verification, and maintaining compliance with HIPAA standards.

Qualifications

• Experience in a medical front desk or healthcare reception preferred but not required.
• Comfort using computers, phones, and scheduling systems.
• Calm, patient-centered approach with strong attention to detail.

Responsibilities

• Create a welcoming first impression for patients and visitors.
• Manage front desk operations including patient check-in and check-out.
• Collect copays and balances accurately and professionally.

Skills

Communication skills

Organization

Multitasking

Follow-up skills

Education

High School Diploma or GED

Tools

Electronic medical records

Scheduling systems

Basic spreadsheets

Job description

Confluent Health is seeking a Full Time Front Desk Medical Receptionist to enhance patient experience at Texas Physical Therapy Specialists. This role demands a welcoming demeanor as the first point of contact for patients, ensuring smooth front desk operations.

The ideal candidate will possess strong communication and organizational skills. Responsibilities include managing patient flow, handling insurance verification, and maintaining compliance with HIPAA standards.