Patient Experience Lead - Front Desk (Bonus Included)

Main Street Therapy Partners; Sanger (TX); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Ongoing bonus potential

Flexible scheduling

Growth and professional advancement

Résumé du poste

D&D Sports Med in Sanger, TX is seeking a Front Desk Admin for a full-time role responsible for the patient experience, scheduling, and support of a busy outpatient team.

You’ll greet patients, confirm appointments, collect co-pays, and ensure intake paperwork is complete, while delivering exceptional service. This role offers ongoing bonus potential and growth opportunities in a collaborative clinic culture.

Qualifications

• Healthcare front desk experience preferred.
• Strong customer service and communication skills.
• Proficient with computers and scheduling systems.
• Organized, detail-oriented, and reliable.
• Flexible, collaborative team player.

Responsabilités

• Serve as the ambassador of the D&D Sports Med brand and clinic culture.
• Deliver exceptional customer service to patients and staff.
• Manage daily scheduling and patient flow.
• Educate patients on clinic programs beyond therapy services.
• Ensure intake paperwork is completed prior to appointments.
• Collect co-pays, co-insurance, and self-pay balances at time of visit.

Connaissances

Healthcare front desk

Customer service

Scheduling software

Organization

Team collaboration

Description du poste

D&D Sports Med in Sanger, TX is seeking a Front Desk Admin for a full-time role responsible for the patient experience, scheduling, and support of a busy outpatient team.

You’ll greet patients, confirm appointments, collect co-pays, and ensure intake paperwork is complete, while delivering exceptional service. This role offers ongoing bonus potential and growth opportunities in a collaborative clinic culture.