Patient-First Medical Front Desk & Scheduling Coordinator

Medical Specialists Associated; Dallas (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Medical Specialists Associated is seeking a Front Office Coordinator at our Dallas clinic. You will greet patients, verify insurance, schedule appointments, and support providers. You will manage check-ins/outs, collect payments, and ensure accurate records in the EMR system.

Responsibilities include processing referrals, obtaining authorizations, and maintaining HIPAA-compliant confidentiality in a fast-paced medical office environment. At least 1–2 years of relevant experience is preferred.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of medical office experience preferred.
• Knowledge of medical terminology, insurance plans, referrals, and authorizations.
• Experience with EMR/EHR systems (EclinicalWorks preferred).
• Strong organizational, communication, and customer service skills.

Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Check patients in and out for appointments.
• Verify demographic and insurance information and update records as needed.
• Collect copayments, deductibles, and outstanding balances.
• Obtain required patient forms and signatures.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls.
• Coordinate patient messaging through the EMR system.
• Process referrals to specialists and verify insurance authorizations.
• Maintain patient confidentiality per HIPAA.

Skills

Medical office experience

Strong organizational skills

Customer service

Education

High school diploma

Tools

EMR/EHR systems

EclinicalWorks

Job description

Medical Specialists Associated is seeking a Front Office Coordinator at our Dallas clinic. You will greet patients, verify insurance, schedule appointments, and support providers. You will manage check-ins/outs, collect payments, and ensure accurate records in the EMR system.

Responsibilities include processing referrals, obtaining authorizations, and maintaining HIPAA-compliant confidentiality in a fast-paced medical office environment. At least 1–2 years of relevant experience is preferred.