Patient Client Care Coordinator

S2S Functional Performance; Flower Mound (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision insurance

Continuing Education stipends

Paid Time Off

Fitness Memberships

Professional Memberships

Opportunities for growth

And More

Job summary

S2S Functional Performance in Flower Mound, TX is seeking a Patient Client Care Coordinator to join a multidisciplinary team. The role focuses on managing front desk operations, scheduling across therapy, fitness, and consulting, and delivering exceptional patient experiences with professionalism and empathy.

Responsibilities include intake, eligibility checks, insurance communication, and payment authorization, while supporting a friendly, high‑performing work environment.

Qualifications

• Proficient in Microsoft Office and office procedures.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage dual scheduling of services including therapy, fitness, and consulting.
• Perform intake procedures and enter demographics into schedulers/databases.
• Complete intake forms and waivers, verify insurance eligibility.
• Communicate insurance benefits or self-pay status to patients.
• Secure payment authorizations and ensure a welcoming S2S experience.

Skills

Microsoft Office

Organization

Friendliness

Professionalism

Teamwork

Active Listening

Responsibility

Dependability

Self-Motivated

Adaptable

Empathetic

Education

College degree increases one's candidacy, pursuit of college degree

Job description

Come join an energetic, achievement minded, multidisciplinary team as a Patient Client Care Coordinator at our flagship, spacious, stand‑alone performance facility located in Flower Mound, Texas. Established in 2005, our Flower Mound team holds a most honorable reputation as being the Best in Denton County for Physical Therapy Practice for over 20 years and after only 3 years in operation, our Frisco team holds multiple honors including Best Physical Therapy Practice.

An S2S Patient Client Care Coordinator consistently follows the S2S vision and values by providing an exceptional experience to anyone that comes through our doors. By demonstrating a personality that confidently and passionately explains the mission of S2S as it pertains to the patient/client's well‑being. Live Healthy, Energetic, and Injury Free

The S2S Patient Client Care Coordinator's exemplify the ability to adapt, multi‑task, and manage a front desk that is always functioning at a high level, monitoring and prioritizing the internal and external demands of our business.

Why we need you:

S2S Functional Performance is seeking a highly motivated individual interested in excelling and advancing his/her experience in hospitality, customer service, operational coordination, leadership, and communication.

As a member of the S2S team, enjoy an opportunity to serve and work in a multidisciplinary environment including physical therapists, fitness professionals, collegiate interns, and doctorate level students.

Benefits:

When a professional joins our company, they become a part of our S2S family.

Our values are Relationships, Excellence, Achievement, Commitment, and Honor.

F/T Employees are eligible for the following benefits:

• Competitive salary (Bonus and Incentive Opportunities Available)
• Health Insurance
• Dental Insurance
• Vision insurance
• Continuing Education stipends
• Paid Time Off
• Fitness Memberships
• Professional Memberships
• Opportunities for growth
• And More

Daily Responsibilities Include:

• Management of dual scheduling of services including physical therapy, all fitness sessions, and professional consulting
• Carry out intake procedures per business o﬋ice guidelines including transferring patient demographic information into electronic schedulers and database;
• Completion of appropriate Intake Forms and waivers,
• Communicating insurance eligibility and benefits or self pay status to patients
• Securing payment authorizations on payment authorization form, etc.
• Ensuring that all patients and clients are met with high honor and all receive the S2S Experience!

Qualifications:

• Microsoft Office
• Organization
• Friendliness
• Professionalism
• Teamwork
• Active Listening
• Responsibility
• Dependability
• Self-Motivated
• Adaptable
• Empathetic

Education:

• College degree increases one's candidacy, pursuit of college degree

Job Type:

• Current openings: P/T and/or F/T

Schedule:

• Schedules created to promote a strong work life balance and differ with each individual
• Clinic Hours 6am to 7pm M-F; Saturday 8am-3pm
• Evenings and Saturdays Available!

Compensation:

• $15.00+/hour

Experience:

• 2+ years in above areas of responsibilities preferred

Our Clinic Specialties:

• Orthopedics
• Sports Medicine
• Women's Health
• Neurology
• Hand Therapy
• Dance rehabilitation
• Pilates Based Rehab
• Dry Needling
• Spine and Manipulative Therapy
• Sports Specific Training
• Women's Health Clinical Specialty
• Concussion/Vestibular
• Neurologic Clinical Specialty
• Certified Hand Therapy
• Fitness Facility
• Private Training
• Small group classes
• Pilates
• Yoga
• Barre
• GYROTONIC
• S2S hardcore (HIIT Inspired)
• Sports Performance

Patient Population:

• Patient demographic ranges from pediatrics to elderly.

Why You Have Found Your Dream Job!

• Flexible Schedules: Work schedules are created to combine personal and professional life goals. We believe in family, recreation, and mental health. We know you work best on a schedule that combines both aspects to help you accelerate and grow both personally and professionally.
• Strong Relationships:We believe in our team, our community of patients and clients, and all of our respected referral sources. We are looking for a physical therapist desiring to develop a strong community and provide movement interventions to our active population for a lifetime!
• Expert Team: Our licensed physical therapists hold amongst the highest certifications available in the field of physical therapy; including doctorate degrees in physical therapy, board certifications and specialists designated through the American Academy of Orthopaedic Manual Physical Therapists (AAOMPT).
• Teamwork: S2S Functional Performance is a multidisciplinary performance facility offering physical therapy, fitness, and mental performance services.S2S was founded as a professional pilates studio and has expanded into a We not only treat patients, but we also provide over 60, small group fitness classes per week to help our S2S'ers live healthy, energetic, and injury free!
• Beautiful Space: Located on an acre of owner-operated property, the custom built facility welcomes young and old alike.Your patients are sure to feel motivated and welcome in our environment. We offer both private rooms and an abundance of functional space. The space is a fully equipped pilates studio and also includes a turf field, and 40+ feet of ceiling. mounted, custom monkey bars.