Patient Experience Coordinator | Front Desk - Healthcare

Ivy Health Inc; New York (NY); Vor Ort; USD 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

PTO accrual

Paid holidays

Online education platform access

Paid parental leave after 26 weeks

Zusammenfassung

Ivy Health Inc. is seeking a Patient Coordinator in New York, NY to join our dedicated clinic team. The role focuses on front-desk operations, patient registration, scheduling, and coordinating care between patients and clinicians to ensure a smooth, patient-centered experience.

The position requires strong administrative skills, proficiency with MS Office, and a commitment to high-quality patient service. This is a full-time, in-person role in New York.

Qualifikationen

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong time management and ability to multitask in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Aufgaben

• Serve as the first point of contact for patients, delivering a welcoming, organized clinic experience.
• Support front-office operations: patient registration, scheduling, and administrative tasks to ensure seamless coordination with the clinical team.
• Maintain accurate patient records and appointment management; provide excellent customer service to patients and families.

Kenntnisse

Administrative experience

MS Office proficiency

Time management

Multitasking

Tools

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

Ivy Health Inc. is seeking a Patient Coordinator in New York, NY to join our dedicated clinic team. The role focuses on front-desk operations, patient registration, scheduling, and coordinating care between patients and clinicians to ensure a smooth, patient-centered experience.

The position requires strong administrative skills, proficiency with MS Office, and a commitment to high-quality patient service. This is a full-time, in-person role in New York.