Patient Experience Coordinator | Front Desk & Scheduling

Ivy Rehab; Village of Scarsdale (NY); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Best Employer recognition

Mentorship and career development

Paid time off

Holiday pay

Bonus incentive opportunities

Strong partnerships with specialty-hub

Team-oriented culture

Job summary

Ivy Rehab is seeking a Patient Coordinator to join our clinics in New York. The role involves greeting and checking in patients, scheduling appointments, answering calls, and verifying insurance coverage to ensure smooth operations.

You will obtain authorizations, collect payments, and process new patients while helping the clinic maintain top performance and patient satisfaction. The position supports growth in a collaborative healthcare team.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and help the clinic maintain performance.

Skills

Microsoft Office suite

Time management

Multitasking

Customer service

Healthcare admin

Tools

Excel

Word

Outlook

Job description

Ivy Rehab is seeking a Patient Coordinator to join our clinics in New York. The role involves greeting and checking in patients, scheduling appointments, answering calls, and verifying insurance coverage to ensure smooth operations.

You will obtain authorizations, collect payments, and process new patients while helping the clinic maintain top performance and patient satisfaction. The position supports growth in a collaborative healthcare team.