Patient Experience Coordinator - Front Desk & Care

WellNow Urgent Care; Pittsburgh (Allegheny County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Training program

Collaborative culture

Continuous learning

Job summary

Aspen Dental is seeking a Patient Coordinator (Patient Experience Coordinator) to support front office operations and ensure a welcoming, efficient patient experience. You will assist with scheduling, insurance verification, and deposits, contributing to a positive visit from start to finish.

The role includes a four-week training program and opportunities for growth within a collaborative, patient-centered environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Detail oriented

Age 18 or older

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Coordinator (Patient Experience Coordinator) to support front office operations and ensure a welcoming, efficient patient experience. You will assist with scheduling, insurance verification, and deposits, contributing to a positive visit from start to finish.

The role includes a four-week training program and opportunities for growth within a collaborative, patient-centered environment.