Patient Experience Coordinator | Front Office & Scheduling

WellNow Urgent Care; Elkin (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development opportunities

Training program

Job summary

Aspen Dental is hiring a Patient Coordinator, or Patient Experience Coordinator, to join our front office team. You will report to the Manager and handle scheduling, insurance verification, deposits, and patient greetings after a four-week training program.

The role emphasizes compassionate patient service, accuracy, and teamwork. Benefits include PTO, health/dental/vision, 401(k) with match, and opportunities for career development within our network.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent time management.
• Organized and detail oriented.
• Age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Time management

Organizational skills

Customer service

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Coordinator, or Patient Experience Coordinator, to join our front office team. You will report to the Manager and handle scheduling, insurance verification, deposits, and patient greetings after a four-week training program.

The role emphasizes compassionate patient service, accuracy, and teamwork. Benefits include PTO, health/dental/vision, 401(k) with match, and opportunities for career development within our network.