Patient Experience Coordinator — Front Desk & Billing

Athletico; Lexington (KY); Presencial; USD 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical & Rx

Dental & Vision

HSA

401(k) match

PTO 15 days

6 holidays

Life Insurance

EAP

Descripción de la vacante

Athletico Lexington is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience while maintaining data integrity and compliance.

You will collaborate with clinical teams, PES, and the Clinic Manager, using EMR systems and dashboards to optimize scheduling and patient access in a fast-paced setting.

Formación

• High School Diploma or GED is required.
• Experience with requesting and managing patient payments is preferred.
• 1-2 years of healthcare administration experience is preferred.

Responsabilidades

• Deliver an exceptional front-office experience by greeting patients warmly and resolving issues promptly.
• Accurately complete patient intake and registration, including demographic verification and insurance eligibility.
• Educate patients on financial responsibilities and payment options.
• Collect time-of-service payments and meet collection targets.
• Manage clinic scheduling workflows to optimize provider availability and patient access.
• Utilize EMR systems and dashboards to track patient outcomes and support improvements.

Educación

High School Diploma or GED

Herramientas

MS Office

EMR Scheduling Platforms

Descripción del empleo

Athletico Lexington is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience while maintaining data integrity and compliance.

You will collaborate with clinical teams, PES, and the Clinic Manager, using EMR systems and dashboards to optimize scheduling and patient access in a fast-paced setting.