Patient Experience Coordinator - Eye Care

Socket.dev; Cameron Park (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

VSP Vision is seeking a friendly front desk administrator to enhance the patient experience in Cameron Park, CA. You will welcome patients, manage check-in/out, collect payments, and coordinate scheduling to keep the flow smooth.

The role requires 1–2 years of admin experience, strong MS Office skills, and excellent verbal and written communication. You will work with doctors, staff, and patients to ensure confidentiality and accuracy of records.

Qualifications

• 1–2 years of administrative experience
• Demonstrated ability to perform multiple tasks in a fast-paced environment
• Working knowledge of MS Office package
• Effective verbal communication skills
• Effective written communication to document customer situations
• Excellent interpersonal and rapport-building skills
• Ability to gather patient information and coordinate scheduling

Responsibilities

• Greet patients upon entry and manage check-in/check-out process
• Document patient information, update records, and collect payments
• Answer and triage patient inquiries via telephone, email, and fax
• Maintain patient records with confidentiality and accuracy
• Coordinate scheduling and prepare charts for appointments
• Perform confidential administrative tasks and assemble reports
• Keep front desk organized and support cross-department collaboration
• Take on special projects and assist in other duties as assigned

Skills

Administrative experience

MS Office

Communication

Patient service

Tools

MS Office

Job description

VSP Vision is seeking a friendly front desk administrator to enhance the patient experience in Cameron Park, CA. You will welcome patients, manage check-in/out, collect payments, and coordinate scheduling to keep the flow smooth.

The role requires 1–2 years of admin experience, strong MS Office skills, and excellent verbal and written communication. You will work with doctors, staff, and patients to ensure confidentiality and accuracy of records.