Patient Experience Coordinator

US Oncology Inc.; Knoxville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

US Oncology Inc. is looking for a Patient Services Coordinator in Knoxville, TN, to provide a positive experience for our cancer patients during check-in and check-out. This role emphasizes outstanding customer service, effective organization, and the ability to efficiently manage a busy clinic environment.

Ideal candidates will have a high school diploma, proficiency in Microsoft Office, and a solid background in patient services. You'll assist in collecting payments, scheduling appointments, and ensuring a welcoming experience for patients.

Qualifications

• High school diploma or equivalent required.
• Proficiency with computer systems and Microsoft Office required.
• At least one year of prior experience in a similar medical clinic position preferred.

Responsibilities

• Assist patients through check-in and check-out processes.
• Provide outstanding customer service to patients.
• Collect copays and patient balances.
• Schedule appointments in coordination with clinical staff.

Skills

Customer service

Organization skills

Communication skills

Computer proficiency

Education

High school diploma or equivalent

Associate’s degree in a business-related field

Tools

Microsoft Office (Outlook, Word, Excel)

Electronic Medical Records (EMR)

Job description

US Oncology Inc. is looking for a Patient Services Coordinator in Knoxville, TN, to provide a positive experience for our cancer patients during check-in and check-out. This role emphasizes outstanding customer service, effective organization, and the ability to efficiently manage a busy clinic environment.

Ideal candidates will have a high school diploma, proficiency in Microsoft Office, and a solid background in patient services. You'll assist in collecting payments, scheduling appointments, and ensuring a welcoming experience for patients.