Patient Experience & Scheduling Specialist

Talentify; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to assist patients through check-in and check-out, ensuring a positive and consistent experience across our East Tennessee clinics.

You will greet patients, collect copays, schedule follow-ups, and use EMR systems to document visits. A high school diploma and Microsoft Office proficiency are required, with at least one year in a similar medical clinic role.

Qualifications

• High school diploma or equivalent is required; an associate degree is a plus.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel).
• At least one year of experience in a similar medical clinic position.

Responsibilities

• Greet patients and assist with check-in/check-out to ensure a friendly experience.
• Collect copays and balances and provide receipts to patients.
• Coordinate appointment scheduling with patients and staff.
• Enter and navigate patient information in EMR and office systems.
• Keep the lobby and desk area tidy and organized.
• Support other tasks as needed to maintain smooth clinic operations.

Skills

Customer service

Communication

Organization

Professionalism

Flexibility

Education

High school diploma

Associate degree (business-related)

Tools

Microsoft Office

EMR systems

Job description

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to assist patients through check-in and check-out, ensuring a positive and consistent experience across our East Tennessee clinics.

You will greet patients, collect copays, schedule follow-ups, and use EMR systems to document visits. A high school diploma and Microsoft Office proficiency are required, with at least one year in a similar medical clinic role.