Patient Experience Coordinator

US Oncology Network-wide Career Opportunities; North Johnson City (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Tennessee Cancer Specialists is seeking a friendly Patient Services Coordinator to guide patients through check-in and check-out, schedule appointments, and answer questions. You will be the first and last impression, delivering red-carpet service and coordinating with clinical staff.

The role requires a high school diploma, proficiency with Microsoft Office, and at least one year in a similar medical clinic; familiarity with EMR systems is a plus.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Proficiency with computer systems and Microsoft Office.
• At least one year of experience in a similar medical clinic position.

Responsibilities

• Greet and assist patients at check-in and check-out.
• Collect copays and patient balances.
• Schedule appointments in coordination with clinical staff.
• Maintain EMR accuracy and patient information.
• Keep lobby and desk area tidy.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Associate's degree in business-related field

Tools

Microsoft Office

Job description

Tennessee Cancer Specialists is seeking a friendly Patient Services Coordinator to guide patients through check-in and check-out, schedule appointments, and answer questions. You will be the first and last impression, delivering red-carpet service and coordinating with clinical staff.

The role requires a high school diploma, proficiency with Microsoft Office, and at least one year in a similar medical clinic; familiarity with EMR systems is a plus.