Patient Experience Coordinator

ivyhealth; Fort Mill (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Ivy Health in Fort Mill, SC is seeking a Patient Coordinator to be the friendly first contact for patients and families. You will support front office tasks, patient registration, scheduling, and record management to ensure a smooth clinic flow.

The ideal candidate has 2+ years of healthcare admin experience, strong Microsoft Office skills, excellent time management, and a positive, adaptable attitude to meet fluctuating workloads and deliver exceptional patient service.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and multi-tasking in a fast-paced environment.
• Customer-service oriented with a positive attitude.
• Ability to maintain accurate patient records and confidentiality.

Responsibilities

• Handle patient registration and scheduling at the front desk.
• Maintain accurate patient records and manage appointment flow.
• Coordinate between patients and clinical team to ensure smooth operations.
• Deliver excellent customer service to patients and families.
• Support general administrative tasks as needed.

Skills

Healthcare admin experience

Microsoft Office

Time management

Multi-tasking

Customer service

Tools

Excel

Word

Outlook

Job description

Ivy Health in Fort Mill, SC is seeking a Patient Coordinator to be the friendly first contact for patients and families. You will support front office tasks, patient registration, scheduling, and record management to ensure a smooth clinic flow.

The ideal candidate has 2+ years of healthcare admin experience, strong Microsoft Office skills, excellent time management, and a positive, adaptable attitude to meet fluctuating workloads and deliver exceptional patient service.