Patient Services Specialist I: Front Desk & Care Coordination

Baylor Scott & White Health; Dallas (TX); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Immediate eligibility for health and福利

401(k) savings plan with dollar-for-dl

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Dallas is seeking a Patient Services Specialist 1 to provide front-office support in a physician office. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones to help deliver high-quality patient-centered care.

This role emphasizes strong communication, data entry accuracy, and professionalism in a fast-paced clinic environment.

Qualifications

• Education required: HS Diploma or GED.
• Experience: less than 1 year.
• Strong communication and interpersonal skills.
• Ability to manage scheduling, insurance verification, and check-in/out.

Responsibilities

• Assists patients with relations, check-in, check-out, scheduling, insurance verification, and answering phones.
• Registers patients by collecting and verifying insurance information; updates demographics in system.
• Accepts payments for physician/clinic services and posts charges.
• Generates daily payment reports and reconciles cash drawer.
• Provides patient, medical, financial or procedural information to patients or approved entities.
• Responds to routine inquiries about services and hours of operation.

Skills

Customer service

Phone etiquette

Data entry

Communication skills

Empathy

Education

HS Diploma/GED

Tools

EHR system

Job description

Baylor Scott & White Health in Dallas is seeking a Patient Services Specialist 1 to provide front-office support in a physician office. You will assist patients with check-in/check-out, scheduling, insurance verification, and answering phones to help deliver high-quality patient-centered care.

This role emphasizes strong communication, data entry accuracy, and professionalism in a fast-paced clinic environment.