Patient Experience Coordinator

American Oncology Management Company; Burnt Mills Manor (MD); Vor Ort; USD 29.000 - 40.000; Vollzeit

Zusammenfassung

Greater Washington Oncology Associates is seeking a Patient Services Specialist to provide front-end patient support, handle intake, scheduling, medical records, and billing with strong customer service.

You will work across stations, maintain accurate documentation in the EMR, coordinate scheduling with physicians, and ensure HIPAA-compliant records while delivering compassionate care.

Qualifikationen

• High School Diploma; associates degree preferred.
• Healthcare setting experience preferred.
• Excellent customer service orientation.

Aufgaben

• Greet patients and verify identity; document arrival in EMR.
• Schedule appointments and manage physician calendars.
• Manage medical records, documents, and HIPAA compliance.
• Process patient payments and reconciliations daily.
• Support multiple locations and cover shifts as needed.

Kenntnisse

Interpersonal skills

Communication

Critical thinking

Organizational skills

Multitasking

Prioritization

Ausbildung

High School Diploma

Associates degree

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Jobbeschreibung

Greater Washington Oncology Associates is seeking a Patient Services Specialist to provide front-end patient support, handle intake, scheduling, medical records, and billing with strong customer service.

You will work across stations, maintain accurate documentation in the EMR, coordinate scheduling with physicians, and ensure HIPAA-compliant records while delivering compassionate care.