Patient Experience Coordinator

Keplr Vision; Bethesda (MD); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Bethesda Vision Care is seeking a friendly front desk Associate to greet patients, answer phone calls, schedule appointments, and handle check-in/check-out processes at our Bethesda location.

The ideal candidate has strong customer service skills, a professional appearance, and the ability to multi-task. Training is available for candidates with a good customer-service mindset and willingness to learn.

Qualifications

• Excellent customer service skills and professional presentation are critical to this role.
• 1+ years of experience preferred, but training may be provided for the right candidate.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Multi-tasking

Computer skills

Tools

Office software

Job description

Bethesda Vision Care is seeking a friendly front desk Associate to greet patients, answer phone calls, schedule appointments, and handle check-in/check-out processes at our Bethesda location.

The ideal candidate has strong customer service skills, a professional appearance, and the ability to multi-task. Training is available for candidates with a good customer-service mindset and willingness to learn.