Patient Care Coordinator I- 078

Keplr Vision; Bethesda (MD); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Bethesda Vision Care is seeking a friendly front desk Associate to greet patients, answer phone calls, schedule appointments, and handle check-in/check-out processes at our Bethesda location.

The ideal candidate has strong customer service skills, a professional appearance, and the ability to multi-task. Training is available for candidates with a good customer-service mindset and willingness to learn.

Qualifications

• Excellent customer service skills and professional presentation are critical to this role.
• 1+ years of experience preferred, but training may be provided for the right candidate.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Multi-tasking

Computer skills

Tools

Office software

Job description

Bethesda Vision Care, 4300 East West Hwy, Bethesda, Maryland, United States of America

Job Description

Posted Tuesday, August 18, 2026 at 4:00 AM

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Bethesda Vision Care, 4300 East West Hwy, Bethesda, Maryland, United States of America