Eye Care Technician: Frontline Patient Care & Diagnostics

Bethesda Vision Care; Bethesda (MD); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Bethesda Vision Care is seeking an Optometric Technician to support clinicians and enhance patient flow at our Bethesda location. You will assist with pre-screening, medical history, and patient education on vision benefits.

The role requires 1+ year of experience, strong communication, and the ability to adapt to changing schedules. Familiarity with EMR systems is preferred, with on-site duties at 4300 East West Hwy.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Flexible to accommodate schedule changes on short notice.
• Previous experience as an Optometric Technician preferred.
• Previous experience with electronic medical records preferred.

Responsibilities

• Pre-screen patients and administer diagnostic tests.
• Gather patient medical history and document exam findings.
• Communicate with doctors, staff, and patients.
• Answer phones, greet patients, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Post charges for exam fees, co-pays, and products sold.
• Coordinate patient scheduling and monitor patient flow.
• Document optometry exams and procedures as performed.
• List diagnoses, symptoms, and follow-up instructions.
• Coordinate patient scheduling and monitor patient flow throughout the office.

Skills

Customer service

Communication

Time management

Organization

Problem solving

Math skills

Team player

Interpersonal skills

Flexibility

Education

High school diploma

Tools

EMR systems

Job description

Bethesda Vision Care is seeking an Optometric Technician to support clinicians and enhance patient flow at our Bethesda location. You will assist with pre-screening, medical history, and patient education on vision benefits.

The role requires 1+ year of experience, strong communication, and the ability to adapt to changing schedules. Familiarity with EMR systems is preferred, with on-site duties at 4300 East West Hwy.