Patient Experience Coordinator – Front Desk & Scheduling

Virginia Vision; Arlington, Northern (VA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Virginia Vision Associates is seeking a Patient Care Coordinator I to join a patient-centered front desk team in Arlington, VA. You will greet patients, answer calls, schedule appointments, check in/out, and support administrative duties under the Practice Manager.

The ideal candidate has 1+ year of customer service experience, strong communication, and computer skills; willingness to learn and present a professional, friendly attitude in all interactions with patients.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn.
• The ideal candidate will have 1+ years of experience and:
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Multitasking

Computer skills

Professional communication

Job description

Virginia Vision Associates is seeking a Patient Care Coordinator I to join a patient-centered front desk team in Arlington, VA. You will greet patients, answer calls, schedule appointments, check in/out, and support administrative duties under the Practice Manager.

The ideal candidate has 1+ year of customer service experience, strong communication, and computer skills; willingness to learn and present a professional, friendly attitude in all interactions with patients.