Patient Experience Concierge - Scheduling & Front Desk

Vancouver Vision; Vancouver, Northern (WA, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Vancouver Vision is seeking a Patient Care Coordinator to deliver outstanding patient experiences in a friendly, professional environment.

You’ll be the first point of contact, handling scheduling, check-ins, and front desk tasks while keeping operations running smoothly with strong organization and time management.

We’re willing to train the right candidate and support your growth within a collaborative, team-oriented practice.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required).
• Strong communication skills for professional patient interactions.
• Tech-savvy with basic computer skills and quick system learning.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries.
• Greet and check in patients with a warm smile and professional demeanor.
• Manage a variety of front desk tasks with efficiency and attention to detail.
• Ensure smooth patient flow through excellent time management and multitasking skills.

Skills

Customer service

Communication skills

Time management

Multitasking

Tech-savvy

Tools

Basic computer skills

Job description

Vancouver Vision is seeking a Patient Care Coordinator to deliver outstanding patient experiences in a friendly, professional environment.

You’ll be the first point of contact, handling scheduling, check-ins, and front desk tasks while keeping operations running smoothly with strong organization and time management.

We’re willing to train the right candidate and support your growth within a collaborative, team-oriented practice.