Patient Care Concierge & Front Desk Scheduler

Keplr Vision; Seattle (WA); On-site; USD 40,000 - 48,000; Full time

Job summary

West Seattle Vision Clinic PLLC in Seattle, WA is seeking a friendly Patient Care Coordinator to be the first point of contact for patients. You’ll handle scheduling, check-in, and front desk tasks while delivering a welcoming, professional experience and accurate information.

The role emphasizes strong communication, basic computer skills, and the ability to stay organized under pressure in a fast-paced environment. Training will be provided to ensure smooth patient flow.

Qualifications

• 1+ year of customer service experience (healthcare experience a plus, but not required)
• Strong communication skills and professional, courteous interaction with patients
• Tech-savvy with basic computer skills and ability to learn new systems quickly
• Organized, able to handle multitasking in a fast-paced front-desk role

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through time management and multitasking

Job description

West Seattle Vision Clinic PLLC in Seattle, WA is seeking a friendly Patient Care Coordinator to be the first point of contact for patients. You’ll handle scheduling, check-in, and front desk tasks while delivering a welcoming, professional experience and accurate information.

The role emphasizes strong communication, basic computer skills, and the ability to stay organized under pressure in a fast-paced environment. Training will be provided to ensure smooth patient flow.