Patient Care Concierge – Front Desk & Scheduling

Keplr Vision; Arlington, Northern (VA, KY); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Virginia Vision Associates in Arlington, VA is seeking a Patient Care Coordinator I to deliver high-quality patient service and care. The role involves handling phone calls, scheduling appointments, and managing front desk duties at the ophthalmology practice.

The ideal candidate has strong customer service skills, is professional, and capable of multi-tasking. Training is available for the right candidate with a desire to learn. Reports to the Practice Manager.

Qualifications

• Excellent customer service and professional presentation required.
• 1+ years of experience preferred; training available.
• Ability to multi-task and operate basic computer systems.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Handle patient check-in and check-out processes at the front desk.
• Perform front desk administrative duties as assigned.
• Support Practice Manager with daily office operations.

Skills

Customer service

Multi-tasking

Computer literacy

Patient interaction

Job description

Virginia Vision Associates in Arlington, VA is seeking a Patient Care Coordinator I to deliver high-quality patient service and care. The role involves handling phone calls, scheduling appointments, and managing front desk duties at the ophthalmology practice.

The ideal candidate has strong customer service skills, is professional, and capable of multi-tasking. Training is available for the right candidate with a desire to learn. Reports to the Practice Manager.