Patient Experience Concierge — Medical Front Desk

ConvenientMD LLC; Saco (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401k match

Education alliance with Purdue Global

Job summary

ConvenientMD welcomes a Medical Receptionist to join our frontline team in Maine. You will greet patients, register new and existing records, and collect payments while ensuring timely care and excellent patient experience.

You’ll support insurance inquiries and coordinate with clinicians to maintain smooth clinic operations. The role requires flexibility for 12-hour shifts, potential travel between ConvenientMD locations, and proficiency with EMR and scheduling software.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator with patients.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet patients and perform registration accurately.
• Answer phones and direct inquiries professionally.
• Collect payments and process co-pays.
• Assist with insurance and billing questions.
• Coordinate patient flow with clinical team.

Skills

Effective communicator

Detail oriented

Organizational skills

Patient-focused

Tech savvy

Microsoft Office

Team player

Independent worker

Problem solving

HIPAA knowledge

Education

High School Diploma or GED

Tools

EMR software

Reservation software

Insurance billing software

Job description

ConvenientMD welcomes a Medical Receptionist to join our frontline team in Maine. You will greet patients, register new and existing records, and collect payments while ensuring timely care and excellent patient experience.

You’ll support insurance inquiries and coordinate with clinicians to maintain smooth clinic operations. The role requires flexibility for 12-hour shifts, potential travel between ConvenientMD locations, and proficiency with EMR and scheduling software.