Patient Concierge & Front Desk Specialist

ConvenientMD LLC; Brunswick (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Company paid short-term disability

Pet insurance (optional)

401k match after one year

Tuition discounts with Purdue Global

Job summary

ConvenientMD LLC in Maine is seeking a Medical Receptionist who will be the first face patients see when they walk into our clinics. You will greet patients, complete registrations, update records, collect payments, and help ensure timely care.

This role requires strong communication, organization, and a customer-service mindset. You will work with the clinical team, answer calls, manage scheduling across locations, and use multiple software systems while upholding HIPAA and privacy standards.

Qualifications

• High School Diploma or GED required.
• Excellent communication and multitasking skills.
• Detail-oriented with strong organizational abilities.
• Confidential handling of patient information and HIPAA compliance.

Responsibilities

• Greet patients and visitors and assist with registration.
• Answer phones and direct calls professionally.
• Collect payments, insurance co-pays, and manage billing inquiries.
• Coordinate with clinical team to maintain patient flow and scheduling.

Skills

Patient interaction

Communication skills

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

EMR software

Microsoft Office

Job description

ConvenientMD LLC in Maine is seeking a Medical Receptionist who will be the first face patients see when they walk into our clinics. You will greet patients, complete registrations, update records, collect payments, and help ensure timely care.

This role requires strong communication, organization, and a customer-service mindset. You will work with the clinical team, answer calls, manage scheduling across locations, and use multiple software systems while upholding HIPAA and privacy standards.