Patient Experience Front Desk Coordinator

ConvenientMD LLC; Bangor (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401k match

Short-term disability (company paid)

Pet insurance (optional)

Educational benefits with PurdueGlobal

Job summary

ConvenientMD in Bangor, ME is seeking a Medical Receptionist to create a welcoming, professional front desk experience. You will handle check-in/check-out, maintain patient records in the EMR, and provide essential administrative support across busy primary care clinics.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, and collaborates with MAs and clinic staff. A high school diploma or GED is required, with proficiency in Microsoft Office and HIPAA

Qualifications

• Education: High School Diploma or GED.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, patient-focused.
• Technically savvy: proficient with Microsoft Office Suite.
• Effective communicator and cross-collaborator.
• Excellent team player and driven to contribute.

Responsibilities

• Greet patients and create a welcoming experience at check-in/check-out.
• Maintain accurate patient records and update the EMR.
• Provide primary phone support: scheduling, messages, and reminders.
• Support clinic operations with admin tasks and supplies.
• Coordinate with MAs and Care Team for smooth patient flow.

Skills

Patient communication

Multitasking

Microsoft Office

HIPAA compliance

Team player

Detail oriented

Education

High School Diploma or GED

Tools

EMR systems

Job description

ConvenientMD in Bangor, ME is seeking a Medical Receptionist to create a welcoming, professional front desk experience. You will handle check-in/check-out, maintain patient records in the EMR, and provide essential administrative support across busy primary care clinics.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, and collaborates with MAs and clinic staff. A high school diploma or GED is required, with proficiency in Microsoft Office and HIPAA