Patient Concierge & Front Desk Specialist

ConvenientMD; Auburn (ME); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k match after one year

Flexible work schedules

Educational benefits with reduced tuition rates

Job summary

ConvenientMD in Auburn, Maine is looking for a dedicated Medical Receptionist to be the first point of contact for patients visiting our clinics. Your responsibilities will include managing patient registrations, collecting payments, and ensuring an organized reception area.

This role is perfect for someone passionate about healthcare and eager to start a career in customer service. With a collaborative team culture, we prioritize professional growth and well-being.

Qualifications

• Proven communication skills in a medical or customer service setting.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Understanding of HIPAA regulations and patient confidentiality.

Responsibilities

• Greet patients and manage registrations effectively.
• Handle insurance inquiries and payment collections.
• Coordinate scheduling and referrals for patient follow-ups.

Skills

Communication

Detail-oriented

Organizational skills

Compassionate

Technical proficiency

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD in Auburn, Maine is looking for a dedicated Medical Receptionist to be the first point of contact for patients visiting our clinics. Your responsibilities will include managing patient registrations, collecting payments, and ensuring an organized reception area.

This role is perfect for someone passionate about healthcare and eager to start a career in customer service. With a collaborative team culture, we prioritize professional growth and well-being.