Patient Experience Concierge I (Front Desk)

Axis Health System; Montrose (CO); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Medical (HDHP or PPO)

Health Savings Account

Dental

Flexible Spending Account

Vision

Life Insurance

Short Term Disability

Long Term Disability

401k with up to 4% match

Paid Time Off

Job summary

Axis Health System is seeking a Patient Experience Specialist I in Montrose, CO. The role focuses on front-line patient service, check-in, data entry, and assisting patients through registration and insurance processes.

You will support multiple clinics and aim to deliver compassionate, efficient care across primary care, dental, and behavioral health services. This full-time position offers comprehensive benefits and requires a high school diploma with 1+ year in customer service.

Qualifications

• High school diploma or equivalent.
• At least one year in customer service.
• Previous work in a medical or dental clinic preferred.

Responsibilities

• Greet, check-in, and collect demographic data from patients.
• Handle payment collection and necessary paperwork.
• Register patients and distribute enrollment packets.
• Screen patients and enter insurance information into EHR.
• Verify insurance and process Sliding Fee information.
• Maintain confidential patient interactions and support team.

Skills

Front Desk

Receptionist

Administrative

Healthcare

Education

High School Diploma

Tools

MS Word

MS Excel

MS Outlook

Email & Internet

Job description

Axis Health System is seeking a Patient Experience Specialist I in Montrose, CO. The role focuses on front-line patient service, check-in, data entry, and assisting patients through registration and insurance processes.

You will support multiple clinics and aim to deliver compassionate, efficient care across primary care, dental, and behavioral health services. This full-time position offers comprehensive benefits and requires a high school diploma with 1+ year in customer service.