Patient Experience Coordinator (Front Desk)

River Valley Family Health Center; Montrose (CO); On-site; USD 25,650 - 28,502; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life & Disability Insurance

401(k) Matching

PTO accruing from first day

Continuing Education Opportunities

Job summary

A community health center in Montrose, CO is seeking a Front Desk Professional for a full-time position. The role involves checking patients in and out, handling insurance verification, and ensuring confidentiality of medical records. The position offers a salary of $18.62 to $20.69 per hour based on experience, along with health benefits and 401(k) matching. Ideal candidates will have a High School Diploma and strong interpersonal skills. Bilingual skills are preferred.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license preferred.
• Bilingual skills are preferred.
• Ability to maintain positive working relationships with team members, patients, families, and others.
• Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow‑up tasks.
• Ability to maintain confidentiality.
• Ability to travel between clinics as needed.

Responsibilities

• Checking patients in and out, verifying demographic information, insurance, scheduling and rescheduling of appointments.
• Answering phone calls and providing great customer service.
• Explaining sliding fee scale or financial programs, collecting payments and co-pays.
• Maintaining and ensuring confidentiality of patient records.

Skills

Bilingual skills

Ability to maintain positive relationships

Computer proficiency

Confidentiality maintenance

Education

High School Diploma or equivalent

Job description

A community health center in Montrose, CO is seeking a Front Desk Professional for a full-time position. The role involves checking patients in and out, handling insurance verification, and ensuring confidentiality of medical records. The position offers a salary of $18.62 to $20.69 per hour based on experience, along with health benefits and 401(k) matching. Ideal candidates will have a High School Diploma and strong interpersonal skills. Bilingual skills are preferred.