Remote Patient Experience Specialist | Front Desk Concierge

Axis Health Systems; United States; On-site; USD 25,485 - 28,998; Full time

Benefits offered by this job

Medical (HDHP or PPO)

Dental

Vision

401k with up to 4% match

3 weeks of All Paid Leave

Loan Repayment Programs

Job summary

Axis Health Systems is looking for a Patient Experience Specialist to provide exceptional frontline customer service to patients and staff. This role involves administrative tasks and ensures a smooth patient journey through various clinic services.

The ideal candidate will have a high school degree, excellent interpersonal skills, and at least one year of customer service experience. Full-time employment includes benefits such as medical, dental, and flexible spending accounts.

Qualifications

• At least one year of experience in Customer Service.
• Previous experience in a medical or dental clinic preferred.

Responsibilities

• Provide exceptional customer service to patients.
• Facilitate patient registration and check-in processes.
• Ensure insurance information is entered correctly in EHR.

Skills

Customer Service

Interpersonal Skills

Basic Office Equipment Operation

Windows Applications

Education

High School Degree

Tools

MS Word

MS Excel

MS Outlook

Job description

Axis Health Systems is looking for a Patient Experience Specialist to provide exceptional frontline customer service to patients and staff. This role involves administrative tasks and ensures a smooth patient journey through various clinic services.

The ideal candidate will have a high school degree, excellent interpersonal skills, and at least one year of customer service experience. Full-time employment includes benefits such as medical, dental, and flexible spending accounts.